Privacy Policy

Privacy Policy

Effective Date: 24/01/2025

At Shopinitty, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use NANDI - COURIER SERVICE platform and services. We prioritize your privacy in compliance with applicable data protection laws. By using NANDI - COURIER SERVICE, you consent to the data practices described below. We encourage you to read this policy carefully to understand our approach to safeguarding your information.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of information we may collect include:

Personal Information:

• Name
• Email Address
• Phone Number
• Delivery Address
• Account Login Information (Username, Password)
• Profile Information (if applicable)

Non-Personal Information:

• Device Information (Model, Operating System, etc.)
• Location Data (for tracking and booking courier services)

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and complete courier requests
• To communicate with you regarding your deliveries, promotions, or service updates
• To manage your user account and provide customer support
• To improve the functionality and performance of our App

3. Sharing Your Information

We do not sell, rent, or trade your personal information to any third party except our trusted service providers. Specifically, we may share your information with Trackon, to facilitate the delivery of goods and services through our platform.

Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or legal process.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Retention of Your Information

We retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. If you delete your account, we will remove your personal data from our active systems but may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request the deletion of your personal data (subject to legal restrictions)
• Withdraw consent at any time if we have asked for your consent to process your information

To exercise these rights, please contact us at info@shopinitty.com.

7. Location Data

When you use the Nandi Courier app, we may collect location data to enable view map and delivery services. You may choose to disable location services in your device settings; however, this may impact the functionality of the app.

8. Children’s Privacy

Nandi Courier does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information from our records.

9. Links

The Platform may contain links to other websites belonging to third parties. Please make sure when the User leaves the Platform, the User reads the privacy policy of such website, as this Privacy Policy applies solely to information collected on the Platform.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted in the app or on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@shopinitty.com

Phone: +91-8176976809

Address: Gomti Nagar, Lucknow